LAW ON INFORMATION SOCIETY SERVICES AND ELECTRONIC COMMERCE (LSSICE)

PREDICTIVE RETENTION, S.L., which is responsible for the website, hereinafter the RESPONSIBLE PARTY, makes this document available to users, under which it intends to comply with the obligations set out in Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE), BOE No. 166, as well as informing all users of the website regarding the conditions of use.

Anyone who accesses this website assumes the role of user, undertaking to observe and strictly comply with the provisions given herein as well with any other applicable legal provision.

PREDICTIVE RETENTION, S.L. reserves the right to modify any kind of information that may appear on the website, without any obligation to inform or advise users in advance of such obligations, for which  publication on the website www.allswers.com, owned by PREDICTIVE RETENTION, S.L., is understood to be sufficient.

1.  IDENTIFYING INFORMATION

 Domain name: allswers.com

Commercial name: allswers

Company name: PREDICTIVE RETENTION, S.L.

NIF: B47797089

Address: C/ Duque de la Victoria 15 2.º B

Telephone number: (+34) 687930339

email: soporte@allswers.com

2.  INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS

The website, including but not limited to its programming, editing, compilation and other elements necessary for its operation, and its designs, logos, text and/or graphics, are the property of the RESPONSIBLE PARTY or, if applicable, has a licence or express authorisation from the authors. All of the website’s contents are duly protected by intellectual and industrial property regulations as well as registered with the corresponding public registries.

Independently of the purpose for which it may be intended, the duplication, either in full or in part, use, exploitation, distribution and commercialisation requires the prior written authorisation of the RESPONSIBLE PARTY. Any use without priority authority will be considered a serious breach of the author’s intellectual o industrial property rights.

The designs, logos, text and/or graphics that may appear on the website and do not belong to the RESPONSIBLE PARTY belong to their respective owners, who are themselves responsible for any possible dispute that may arise with respect to them. The RESPONSIBLE PARTY expressly authorises third parties to link directly to the specific contents of the website, and in any case to link to the main website of clientesatisfecho.com.

The RESPONSIBLE PARTY recognises the corresponding intellectual and industrial property rights in favour of their owners, and their mere mention or appearance on the website does not imply the existence of any rights or responsibility whatsoever over them, nor any endorsement, sponsorship or recommendation by the same.

Any correspondence regarding possible breaches of intellectual or industrial property rights, or the contents of the website, can be sent to soporte@allswers.com.

3.  EXEMPTION FROM LIABILITY

The RESPONSIBLE PARTY accepts no responsibility whatsoever for the information published on its website provided that this information has been manipulated or entered by an external third party.

Use of Cookies

This website may use technical cookies (small information files that the server sends to the computer of the user who accesses the site) in order to carry out certain functions considered necessary for the website to function and be viewed properly. The cookies used are all temporary in nature and have the sole purpose of ensuring efficient browsing. They disappear at the end of the user’s session. These cookies as such do not provide any personal data under any circumstances and will not be used to gather such data.

Cookies also allow the server on which the website is hosted to recognise the user’s browser in order to make their browsing experience easier, for example by allowing users who have registered previously to access areas, services, promotions or competitions reserved exclusively for them, without having to register each time they visit. Cookies can also be used to measure the audience, or traffic variables, or to monitor the progress and number of visits, etc., with such cookies being beneficial for the user rather than technically critical. This website will not install non-critical cookies without the user’s prior consent.

The user is able to configure their browser in order to receive alerts about the receipt of cookies and to prevent their installation on their device. Please check the instructions on your browser for further information.

Link policy

The website may contain links to content on third-party websites. Given that the content added by third parties on their respective websites is outside its control, the RESPONSIBLE PARTY accepts no responsibility for such content. In any event, it will immediately remove any content that may contravene national or international legislation, public order or decency, proceeding to immediately remove the link to the website in question and informing the competent authorities of the content in question.

The RESPONSIBLE PARTY accepts no responsibility for information and content, including but not limited to that stored on forums, in chats, blogs, comments, social media or any other medium that allows third parties to publish content, independently of the website of the RESPONSIBLE PARTY. However, and in accordance with the provisions of articles 11 and 16 of the LSSICE, it makes  available to all users authorities s and security forces, proactively removing or, if applicable, blocking any content that  may affect or contravene national or international law, the rights of third parties, or

public order or decency. In the event that the user considers that there is any content on the website that could be susceptible to this classification, please notify the website administrator immediately.

This website has been reviewed and tested to ensure that it functions correctly. In principle, the website can be guaranteed to function correctly 365 days a year, 24 hours a day. However, the RESPONSIBLE PARTY does not rule out the possibility that  there may be programming errors, or the  occurrence of force majeure, natural disasters, strikes or similar circumstances that make access to the website impossible.

IP addresses

The servers of the website may automatically detect the IP address and the domain name used by the user. An IP address is a number assigned automatically to a computer when it connects to the Internet All of this information is stored in a server activity file that allows data to be processed later in order to obtain purely statistical information about the number of visits made to the web servers, the order of visits, point of access, etc.

4.  APPLICABLE LAW AND JURISDICTION

To resolve any dispute or question related to this website or the activities it is used to perform, the applicable legislation shall be that of Spain, to which the parties expressly submit, with the Courts and Tribunals closest to VALLADOLID being competent for the resolution of all conflicts arising from or related to its use.